During the above maintenance window, multiple subsea cable systems in APAC will be undergoing maintenance.
Cable Systems Undergoing Maintenance
Unity - Tokyo, Japan <--> Los Angeles, USA
C2C - Singapore <--> Hong Kong <--> Japan
AAE1 - Singapore <--> Marseille
The subsea cables advised will go offline at any time during the maintenance window. Our network will automatically reroute, however, increased latency is expected within the APAC region and externally to Europe.
We apologise for any inconvenience caused, and will update as information is provided.
Maintenance has started on the Unity cable system.
Route: Tokyo, Japan <--> Los Angeles, USA
Expected End Date: 19/09/2022
Our network team will provide updates as the become available.
12th May 2022
(EU) AmsterdamAmsterdam Partial Outage
At approximately 18:10 CEST a network device in Amsterdam suffered an outage partially affecting access to some services.
The immediate effect was limited to a subset of the compute hardware in this location and did not impact other services in the facility.
We will need to perform a more invasive permanent fix at 03:00 UTC. We expect this to last approximately 10 minutes.
Our network team has successfully completed the required work on the network equipment.
We will continue to monitor the device over the next 48 hours.
If you have any questions or concerns, please contact our support team.