ASC and Indigo Submarine Cables Offline: Perth - Singapore
Monitoring - Update from Vocus:

Vocus continues to progress restoration activities following the Australia Singapore Cable (ASC) fault, with marine repair operations having commenced at the ASC fault location. The repair vessel successfully commenced cable recovery operations, with one end of the damaged cable recovered onboard. During repair operations, a crew member of the repair vessel required urgent medical attention. Repair activities have been temporarily suspended to allow the vessel to divert to Jakarta, Indonesia, where the injured crew member can receive appropriate medical care. Prior to departing the repair site, the recovered cable end was secured and buoyed off to enable repair activities to resume upon the vessel's return. A guard vessel remains in position to protect the secured cable end during this period. This unplanned interruption is expected to add approximately three to four days to the marine repair program. Vocus is working closely with its marine repair partner to confirm the revised schedule, including the vessel's expected return to the repair location and the anticipated completion date. The ASC cable system has been powered down to support the repair activities, with all services previously operating via ASC now offline. Further updates will be provided as the vessel's return to the ASC repair site, and the revised completion schedule are confirmed. Next update: 1800 AEDT on Monday 9 November 2026.
Nov 06, 2026 - 02:37 UTC
Update - Indigo West returned to service yesterday morning and has remained stable since. We have restored traffic which has normalised routing.

We look forward to also seeing ASC come online in the next few days to provide further redundancy. The repair ship has located the fault and is beginning work.
Nov 05, 2026 - 08:49 UTC
Update - SUBCO has provided an update on Indigo West:

The repair vessel has arrived at the fault location and began setup for electroding and Remotely Operated Vehicle (ROV) inspection of the cable damage.

Repair operations are underway and we will provide further updates as they become available.
Oct 27, 2026 - 04:53 UTC
Update - SUBCO has advised Indigo West's repair has been rescheduled to October 25th - November 3rd.
Oct 07, 2026 - 08:12 UTC
Update - Repairs on Indigo West are scheduled for between the 16-26th of October. ASC is scheduled shortly after on the 4th of November.

GSL will continue to route traffic on the best alternative paths to Singapore.

Please note these timelines are subject to weather conditions, permits and condition of cables.
Oct 07, 2026 - 04:54 UTC
Identified - We observed short flaps occurring on the ASC submarine cable system at 04/09/2026 03:50:33 UTC. However a hard down event followed at 04/09/2026 06:19:12 UTC

Due to the Indigo West cable system also being offline for shunt fault repairs, traffic will take a longer path which will result in higher latency between Australia and Singapore.

We are waiting for further information from Vocus regarding this outage. Information received will be shared via our status page.
Sep 04, 2026 - 06:49 UTC
IP Transit Operational
(AU) Adelaide Operational
(AU) Brisbane Operational
(AU) Melbourne Operational
(AU) Sydney Operational
(AU) Perth Operational
(NZ) Auckland Operational
(EU) Amsterdam Operational
(EU) Marseille Operational
(EU) Frankfurt Operational
(UK) London Operational
(HK) Hong Kong Operational
(SG) Singapore Operational
(JP) Tokyo Operational
(USA) Ashburn Operational
(USA) Chicago Operational
(USA) Dallas Operational
(USA) Phoenix Operational
(USA) Los Angeles Operational
(USA) New York Operational
(USA) Atlanta Operational
(USA) Seattle Operational
(USA) Guam Operational
(EU) Sofia Operational
(EU) Helsinki Operational
(EU) Madrid Operational
(EU) Warsaw Operational
(EU) Vienna Operational
(EU) Milan Operational
Backbone Network Operational
(AU) Adelaide Operational
(AU) Brisbane Operational
(AU) Melbourne Operational
(AU) Sydney Operational
(AU) Perth Operational
(NZ) Auckland Operational
(EU) Amsterdam Operational
(EU) Marseille Operational
(EU) Frankfurt Operational
(UK) London Operational
(HK) Hong Kong Operational
(SG) Singapore Operational
(JP) Tokyo Operational
(USA) Ashburn Operational
(USA) Chicago Operational
(USA) Dallas Operational
(USA) Phoenix Operational
(USA) Los Angeles Operational
(USA) New York Operational
(USA) Atlanta Operational
(USA) Seattle Operational
(USA) Guam Operational
(EU) Milan Operational
(EU) Sofia Operational
(EU) Helsinki Operational
(EU) Warsaw Operational
(EU) Madrid Operational
(EU) Vienna Operational
(TW) Taipei Operational
Datacentres Operational
(AU) Sydney - Equinix SY5 Operational
(AU) Sydney - NextDC S1 Operational
(AU) Brisbane - NextDC B2 Operational
(AU) Melbourne - NextDC M1 Operational
(AU) Adelaide - Equinix AE1 Operational
(AU) Adelaide - ColoCity DC3 Operational
(AU) Perth - Equinix PE2 Operational
(AU) Perth - NextDC P2 Operational
(NZ) Auckland - DataCentre220 Operational
(SG) Singapore - Equinix SG3 Operational
(JPN) Tokyo - Equinix TY8 Operational
(HK) Hong Kong - Equinix HK1 Operational
(USA) Ashburn - Equinix DC10 Operational
(USA) New York - Equinix NY2 Operational
(USA) Chicago - Equinix CH1 Operational
(USA) Los Angeles - Coresite LA2 Operational
(USA) Dallas - Equinix DA11 Operational
(EU) Amsterdam - Equinix AM5 Operational
(EU) Amsterdam - Nikhef Operational
(EU) Frankfurt - Equinix FR5 Operational
(EU) Marseille - Interxion MRS2/3 Operational
(EU) Amsterdam - Iron Mountain AMS1 Operational
(USA) Phoenix - PhoenixNAP Operational
(UK) London - Equinix LD8 Operational
(UK) London - Telehouse North Operational
(UK) London - Telehouse West Operational
(USA) Los Angeles - Equinix LA1 Operational
(USA) Chicago - Equinix CH3 Operational
(USA) Atlanta - Digital Realty 56 Marietta Operational
(USA) Seattle - Digital Realty The Westin Building Exchange Operational
(USA) Guam - RTI Guam GNC Operational
(AU) Melbourne - Equinix ME1 Operational
(AU) Perth - NextDC P1 Operational
Customer Portals Operational
Support and Billing Operational
Bare Metal Management Operational
Protection Reporting Operational
Protection Managment (Creatia) Operational
Remote Protection Management (Mercury) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 6, 2026

Unresolved incident: ASC and Indigo Submarine Cables Offline: Perth - Singapore.

Nov 5, 2026

Customer Portal Patching
Resolved - This incident has been resolved.
Nov 5, 08:51 UTC
Update - All customer portals, including our billing portal, are now back online.

Our quick action in isolating all systems running PHP or Node.js has kept our environment secure throughout, and no indicators of compromise have been detected. Your network services and DDoS protection have continued to operate normally throughout.

We are aware of reports that further patches may follow. We will continue to monitor closely and take appropriate measures, this status will remain open for quick updates.

Current status:
Billing: Online
Bare Metal Management: Online
Creatia: Online
Oct 21, 22:24 UTC
Update - Creatia and our bare metal management portal are back online and have been operating normally for the past few hours. Your network services and DDoS protection have continued to operate normally throughout.

Our quick action in isolating all systems running PHP or Node.js, which also had several serious vulnerabilities disclosed today including a remote code execution flaw, has kept our environment secure. No indicators of compromise have been detected. Your services remain secure and unaffected.

Our billing portal remains offline until patched PHP versions are released for our hosting platform, which is expected within the next few hours. We have chosen not to apply workarounds or rely on a WAF to bring it back sooner, as we believe this is the right choice given the risks involved.

Current status:
Creatia: Online
Bare Metal Management: Online
Billing: Offline until patched PHP versions are available

Support can still be accessed by emailing support@globalsecurelayer.com. Emails continue to be triaged as normal through our ticketing system, which has not been affected.
Oct 21, 20:03 UTC
Update - Your network services and DDoS protection continue to operate normally. Existing mitigation rules, filters and routing remain in place and are enforced as configured.

Creatia and our other portals run on PHP, and until the fix is available and applied we have chosen to take the portals offline rather than leave it exposed as a precautionary measure.

What PHP has announced:
A security release is scheduled for Wednesday, 21 October 2026 at 14:00 UTC (Thursday, October 22 at 1:00 AM GMT+11 local time).
It addresses two critical vulnerabilities, both rated CVSS v4.0 9.2.
Full details, affected versions and fixed versions will only be published when the release is made.
PHP may release earlier if details of either vulnerability become public, or if active exploitation is seen in the wild.

Support can still be accessed by emailing support@globalsecurelayer.com
Oct 21, 09:55 UTC
Monitoring - The PHP project has announced upcoming security patches addressing several potentially high-severity vulnerabilities.

We have completed an assessment of our environment and have found no affected systems. Your services remain secure and unaffected.

As an additional precaution, we are temporarily taking PHP based systems offline until the patches are released and applied. We expect this to be completed within 24 hours.
Oct 21, 01:00 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

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