Completed -
This maintenance has now concluded and was not successful. Where applicable and possible, customers without diverse connectivity have been migrated to an alternative hot spare during this maintenance period.
Customers with diverse connectivity will be contacted directly in the near future to arrange a further maintenance window to migrate their secondary ports to the replacement unit once it has arrived.
Mar 23, 00:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:15 UTC
Scheduled -
We will be performing emergency maintenance within the next 72 hours, scheduled outside of local peak hours between 04:00 and 05:00, on a core router in Singapore after identifying a potential hardware fault. Our vendor has recommended a firmware upgrade and reboot as the initial remediation step.
A replacement unit has already been sourced and is en-route in Singapore should the issue persist following this maintenance.
Transit customers without diversity terminating on this device in Singapore will experience a service interruption of up to 10 minutes during the reboot and upgrade process. Affected customers will be contacted directly.
Mar 20, 09:02 UTC